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Sustainable science retail shops

17.06.2023 | 09:00 - 10:15

Saturday 17 Jun 2023

David Bruce Hall

David Bruce Hall
Strategy & vision

Customers keep demanding more sustainable products, but can a science centre retail shop be sustainable, and what would that mean? Where do we start? How do we get the suppliers on board? And what makes a product sustainable?

In this session, Inki from PWC will share some general tips on how to start a process towards a more sustainable science retail shop. Further, you will hear from VilVite and London National History Museum. They have both started on their sustainability journey and will share positive and negative experiences from their process, as well as reflect on the way going forward.

Outcomes: what will participants get from this session? Skills, knowledge, experience etc.

The session will be an inspiration for other science centres, hopefully setting off similar processes, and giving participants useful tips for the road.


Project Manager

Session speakers

Reseption and retail manager
VilVite (Bergen, Norway) hired external experts from PWC who worked closely with their shop team in assessing products and suppliers, defining sustainability goals for the shop, and setting specific actions to make this highly visible part of the visitor experience as sustainable as possible. Randi Helen is the manager of VilVite's shop and for the sustainability project. She'll take us through the project, and present specific outcomes and further plans.
Inki is the director for Strategy & Sustainability at PwC in Bergen, Norway. She has extensive experience in climate accounting, green certificates and strategies for sustainability. Inki will share her reflections on working with an institution such as a science centre and give valuable tips to others considering a similar path.
Head of Retail
Natural History Museum
United Kingdom
Claire will share the sustainability journey of the retail team at the Natural History Museum in London making changes to product and operations, and what their next steps are.

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